To clear your cache:
Mozilla Firefox
- Open Firefox and click the Tools menu.
- Click Options.
- Click Privacy.
- Click the Cache tab.
- Click Clear Cache Now, then click OK.
Microsoft Internet Explorer
- Open Internet Explorer and click the Tools menu.
- Select Internet Options
- Click the General tab if it isn't selected already.
- Under the heading Temporary Internet files, click Delete Files... (It may take up to 30 minutes for your computer to delete your cache history.)
- Click OK.
To clear your cookies:
Mozilla Firefox
- Open Firefox and click the Tools menu.
- Click Options.
- Click Privacy.
- Click the Cookies tab.
- Click Clear Cookies Now, then click OK.
Microsoft Internet Explorer
- Select Tools > Internet Options > General.
- Under the heading 'Temporary Internet files,' click Delete Cookies....
- Click OK at the 'Delete all cookies in the Temporary Internet Files folder?' prompt.
- Click OK to exit.
